PlayHub Casino Cookies Policy

At Play Hub Casino, we believe in being fully transparent about how we collect, store, and use data when you visit our website. This Cookies Policy explains what cookies are, how we use them at PlayHub Casino, and what choices you have regarding their use. By continuing to browse PlayHub Casino.com, you acknowledge that you have read and understood this policy. If you have any questions, please contact us at support@PlayHub Casino.com.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at PlayHub Casino, we use cookies to help our platform function correctly, remember your preferences, and deliver a more personalised experience. Cookies cannot execute code or carry viruses, and they do not give us access to your device beyond the data they contain.

Our Play Hub Casino platform may also use similar tracking technologies, including web beacons, pixels, and local storage objects. Throughout this policy, the term "cookies" refers to all such technologies collectively.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, certain features of PlayHub Casino — such as logging into your account, accessing the cashier, or completing identity verification (KYC) — would not work. We do not require your consent to use these cookies, as they are technically required to deliver the service you request.

Session management and secure login authentication
Loading the correct version of our website (desktop or mobile)
Maintaining your session during gameplay and sportsbook betting
Fraud prevention and security scanning (Trust Guard SECURE)
Storing your language preference from our 24 available locales

Performance and Analytics Cookies

At Play Hub, we use performance cookies to understand how visitors interact with our site. This data helps us improve our services, fix technical issues, and optimise page load times. These cookies collect anonymous, aggregated information — they do not identify you personally.

Tracking which pages are visited most frequently
Measuring how long users spend on particular sections
Identifying errors or broken links that affect your experience
Analysing traffic sources to improve our marketing efforts

Functional Cookies

Our PlayHub Casino platform uses functional cookies to remember choices you have made and provide enhanced, more personalised features. These are not strictly necessary, but they significantly improve your overall experience when visiting our site.

Remembering your preferred currency (GBP, EUR, USD or crypto)
Storing your language selection across sessions
Keeping track of recently played games or favourite game categories
Saving your notification and communication preferences

Targeting and Marketing Cookies

We at PlayHub use targeting cookies to deliver relevant promotional content to you, including information about our welcome bonus (FIRST — 100% up to £5,000 + 100 Free Spins), weekly promotions such as the MONDAY and FRIDAY bonus offers, and our Swagger Cashback VIP programme. These cookies track your browsing habits across websites so we can show you advertising that is relevant to your interests.

Showing you personalised bonus offers and promo codes
Measuring the effectiveness of our advertising campaigns
Limiting how frequently you see the same advertisement
Building audience profiles in partnership with trusted third-party platforms

Third-Party Cookies

Our Play Hub Casino website integrates with a number of trusted third-party services that may also set cookies on your device. These include game providers (such as Nolimit City, Hacksaw Gaming, Evoplay, BGaming, NetEnt, and others from our extensive provider grid), payment processors, analytics tools, and live casino platform partners. We at PlayHub Casino do not control these third-party cookies and recommend reviewing the respective privacy policies of those providers.

Pulsion Processing LTD, which acts as our payment processing agent under T&C 3.3, and our operator Usoftgaming N.V. (registered in Curaçao) may also process certain technical data through cookies in connection with payment transactions.

How Long Do Cookies Last?

At Play Hub, cookies fall into two duration categories:

Session cookies — these are temporary and are deleted automatically when you close your browser. We use these to maintain your login state and gameplay session.
Persistent cookies — these remain on your device for a set period of time (ranging from a few days to several months) unless you delete them manually. We use these for analytics, preferences, and marketing purposes.

Your Cookie Choices and Consent

When you first visit our PlayHub Casino website, you will be presented with a cookie consent notice. By accepting all cookies, you agree to our use of all cookie categories described in this policy. You may also customise your preferences or reject non-essential cookies at any time.

We at Play Hub respect your right to control your data. You can manage or disable cookies at any time through:

Browser settings — most browsers allow you to block, delete, or restrict cookies. Please refer to your browser's help documentation for guidance.
Our cookie preference centre — available via the consent banner on our website.
Third-party opt-out tools — such as the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out page.

Please note that disabling certain cookies may affect your ability to use key features of our PlayHub Casino platform, including accessing your account, processing deposits and withdrawals, or qualifying for promotional offers.

Cookies and Responsible Gaming

Our Play Hub platform uses cookies to support our responsible gaming commitments. We may use session data to monitor patterns of play and to enforce self-exclusion settings you have activated. If you have set a self-exclusion on your account, our cookies help us to ensure this restriction is applied correctly across your sessions. You can find more information on our dedicated Responsible Gaming page.

Updates to This Policy

We reserve the right to update this Cookies Policy at any time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will update this page accordingly. We encourage you to revisit this policy periodically. Continued use of our PlayHub Casino website following any updates constitutes your acceptance of those changes.

Contact Us

If you have any questions about how we use cookies, or if you wish to exercise any of your data rights, please contact our support team at support@PlayHub Casino.com. Our operator, Usoftgaming N.V., is registered at Kaya Richard J Beaujon z/n, Willemstad, Curaçao. For unresolved disputes, you may escalate your complaint to CADRE (cadre.online), our approved Alternative Dispute Resolution entity under certificate CGA/ADR/2025/01 — free of charge to all players.

Content updated: July 21, 2026